1. COMPAQ is changing the computer instruction "Press any key" to "Press Enter." The company gets countless phone calls from customers every day asking where the "any key" is on the computer.
2. AST technical support received a complaint from a customer, saying he absolutely could not use that MOUSE with a dust cover. It turned out that this so-called "dust cover" was the plastic packaging bag for the MOUSE.
3. A COMPAQ technical support staffer got a call from a male customer saying the computer could not READ the word processing files on his old floppy disk. While looking for the cause, they found that the disk had neither been exposed to a strong magnetic field nor been heated. It turned out that this gentleman had put a label on the disk, then rolled it into the typewriter platen and typed a few words on it, thinking that counted as making a LABEL.
4. A DELL customer said his computer could not send a FAX. The company's technical staff spent 40 minutes checking his computer, but found nothing wrong. When they asked the customer how he sent a FAX, he said: "First I hold the paper I want to send up in front of the computer SCREEN, then I press the 'Send' key on the keyboard."
5. A DELL customer said his computer keyboard had stopped working. It turned out he had soaked the keyboard in soapy water for a whole day, then pulled off all the keys and washed them one by one. He was a mechanic.
6. An infuriated lady called DELL and said her newly bought computer would not start. The technical staff asked whether it was plugged in, and then asked what reaction the computer gave when she pressed the power switch. The customer replied: "I keep stepping on the pedal switch again and again, and there is still no reaction!" She had taken the MOUSE for a foot switch. Unbelievable!
2. AST technical support received a complaint from a customer, saying he absolutely could not use that MOUSE with a dust cover. It turned out that this so-called "dust cover" was the plastic packaging bag for the MOUSE.
3. A COMPAQ technical support staffer got a call from a male customer saying the computer could not READ the word processing files on his old floppy disk. While looking for the cause, they found that the disk had neither been exposed to a strong magnetic field nor been heated. It turned out that this gentleman had put a label on the disk, then rolled it into the typewriter platen and typed a few words on it, thinking that counted as making a LABEL.
4. A DELL customer said his computer could not send a FAX. The company's technical staff spent 40 minutes checking his computer, but found nothing wrong. When they asked the customer how he sent a FAX, he said: "First I hold the paper I want to send up in front of the computer SCREEN, then I press the 'Send' key on the keyboard."
5. A DELL customer said his computer keyboard had stopped working. It turned out he had soaked the keyboard in soapy water for a whole day, then pulled off all the keys and washed them one by one. He was a mechanic.
6. An infuriated lady called DELL and said her newly bought computer would not start. The technical staff asked whether it was plugged in, and then asked what reaction the computer gave when she pressed the power switch. The customer replied: "I keep stepping on the pedal switch again and again, and there is still no reaction!" She had taken the MOUSE for a foot switch. Unbelievable!
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uploadImages/200311161145850422.swf
